Call Us

Reservations

Free Call: 0800 655 111

From Overseas: +64 9 526 2847

Hours (NZDT): Mon - Fri 8.30am - 9pm, Sat - Sun 10am - 7pm

Holiday Hours

Friday 24 Dec: 8:30am - 9:00pm
Saturday 25 Dec - Sunday 26 Dec: 10:00am - 7:00pm
Monday 27 Dec - Friday 31 Dec: 8:30am - 9:00pm
Saturday 1 Jan - Sunday 2 Jan: 10:00am - 7:00pm
Monday 3 Jan: 8:30am - 9:00pm

Customer Service

For past rentals only

Free Call: 0800 800 511

Hours (NZDT): Mon - Fri 9.30am - 8pm

Holiday Hours

Friday 24 Dec: 9:30am - 8:00pm
Saturday 25 Dec - Monday 27 Dec: Closed
Tuesday 28 Dec - Friday 31 Dec: 9:30am - 8:00pm
Saturday 1 Jan - Monday 3 Jan: Closed

Roadside Assistance

Free Call: 0800 652 847

Email Us

Choose a category below and complete the details to email us.

• Reservation & Booking Enquiries
• Customer Service & Billing Enquiries
• Website & App Feedback
• Preferred, Wizard & My Avis Account
• Other Enquiries

Frequently Asked Questions

Answers to commonly asked questions can be found in our FAQ section.

Download Tax Invoice/Receipt

You can download a copy of your tax invoice/receipt by entering your details on our get e-receipt page.