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Call Us

Reservations

Free Call: 0800 655 111

From Overseas: +64 9 526 2847

Hours (NZDT): Mon - Fri 8.30am - 8pm, Sat - Sun 10am - 7pm

Customer Service

For past rentals only

Free Call: 0800 800 511

Hours: Mon - Fri 9.30am - 8pm, Sat - Sun 10am - 7pm

Roadside Assistance

Free Call: 0800 652 847

Email Us

Choose a category below and complete the details to email us.

• Modify or Cancel A Reservation
• Rental Locations & Policies
• Request Rental Receipt
• Request Miles and Points
• Rental Billing Enquiries
• Rental Location & Policies
• My Avis Account
• Preferred/Wizard Profile
• Toll Charges
• Avis Website Issues
• Avis App Issues
• Other

International Phone Numbers

View phone numbers for international Avis offices outside of New Zealand.

Frequently Asked Questions

Answers to commonly asked questions can be found in our FAQ section.

Download Tax Invoice/Receipt

You can download a copy of your tax invoice/receipt by entering your details on our get e-receipt page.