Car & 4WD Rental Queenstown Airport

We’re sorry your session has expired. Please enter your details and search again.
errors.invalid_concur_awd,avis
We are sorry, the site has not properly responded to your request. If the problem persists, please contact Reservations on 0800-655-111 or +64-9-526-2847 from outside New Zealand. <{{vm.code}}> Reference Number <{{vm.referenceNumber}}>
You are successfully logged in. We have re-started your reservation to ensure your profile preferences are included.
{{vm.errMsgPast}}
lbl.res.memberRatesSaving,avis   |   lbl.res.memberRatesStartResv,avis lbl.res.step3.reservationSummary.memberbenefits.termsApply,avis
Avis Wizard Number *
{{vm.reservationModel.personalInfoRQ.firstName}} {{vm.reservationModel.personalInfoRQ.lastName}}
{{vm.customer.firstName}} {{vm.customer.lastName}}
{{vm.reservationModel.personalInfoRQ.firstName}} {{vm.reservationModel.personalInfoRQ.lastName}}
{{vm.customer.wizardNumberMasked}}
msg.res.benefitsApplied,avis {{couponCount}}
Discount Codes {{couponCount}}*
Discount Codes {{couponCount}}*
Select Vehicle Type *
Your Coupon can't be used for this reservation. Learn Why?
Please enter valid membership number.
Please enter valid membership number.
The discount code entered requires a valid corporate email address.
{{item.description}}

* Optional

Note: Rates are calculated based on details you provide. Modifications may change your rate, and if so, the Car Selection page will redisplay.

Continue

Book 7, Get 2 Free

For travel 1 April 2024 to 31 August 2024!

Single Upgrade

For travel 1 April 2024 to 31 August 2024!
lbl.res.memberRatesSavingMob,avis lbl.res.memberRatesStartResv,avis lbl.res.step3.reservationSummary.memberbenefits.termsApply,avis

Queenstown Airport (ZQN)

Address:

Terminal Building,
Frankton (South Island), Queenstown, 9300, New Zealand

Phone:

(64) 3-442-3450

Hours of Operation:

Mon - Sun 8:00 AM - 9:00 PM

Location Information
General Directions
COUNTER: Located in-between International Arrivals and Domestic Baggage claim.

CARS: Exit the terminal near the counter and proceed past the taxi and shuttle stands. Cross the road and follow the signs to the rental car park.

RETURNS: Take the entry on the left of Sir Henry Wigley Dr to the Rental car park.

AFTER-HOURS RETURNS: Available. Drop box on the car park booth 24/7 and another on the terminal counter during airport opening hours.
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Queenstown Airport Car rental and Location details

Our Car Hire Fleet

Cars

Do you need a dependable car rental at Queenstown Airport? The Avis airport counter supplies a great selection of vehicles, from compact hatches and family wagons to 4WDs and SUVs. We also have commercial models, with all vehicles maintained by experts and kept in tip-top condition. If you're looking for van rental at Queenstown Airport, car hire at Queenstown Airport, or something else entirely, we are happy to help. We offer great car rental deals on all makes and models, from 4WD rental and EV rental packages to mini bus hire, bus hire, truck hire, and more.

Commercial Vehicle Hire - Ute - Van - Truck - Bus

At Avis, we offer a comprehensive range of vehicles, including a large and growing commercial fleet. Whether you're a tourist operator in town for the season, a local business owner, or a travelling builder, we have the right automobile for you. We offer ute hire, mini van rental, bus rental, and van hire at Queenstown Airport, and all models are selected for local conditions. We also offer competitive market prices, including one-way car hire and long-term car rental discount offers. At Avis, we are the recognised ute - van - truck - bus rental experts.

Our Car Rental Deals & Offers

At Avis, we want to ensure our Queenstown Airport car rental services are available to everyone.

Whether you’re planning to spend an extended period exploring the city or simply need transportation to explore the city centre, our long-term car rentals are a great option. Additionally, to help you save money on your car hire, we recommend searching for our car rental deals.

FAQs

How much does it cost to hire a car at Queenstown Airport?

Whether you're in Queenstown for work or play, having your own vehicle is the only way to get around. While the CBD itself is very small, most attractions are located a fair distance from the city. The exact cost of a car rental depends on many things, including the vehicle you choose, the rental period, and the type of insurance coverage you select. Whether you want SUV hire, 4WD hire, electric car hire, or mini van hire, we offer great car rental deals throughout the year.

What are the opening hours for the Queenstown Airport station?

At Avis, we do everything we can to make your life easier. Our airport opening hours reflect popular arrival times, and our downtown office is also very accessible. The Queenstown Airport station is open 7 days a week from 8:00 AM to 9:00 PM. If you need to drop off your car outside these hours, there are two secure drop boxes located in the car park and at the counter inside the terminal. Whether you're looking for SUV rental, electric car rental, or something else entirely, Avis makes it simple.

Do I need a New Zealand driving license to rent a car at Queenstown Airport?

The Driver must (i) hold a full, current and valid driving licence (not being a learners licence or provisional licence), (ii) have an International Driving Permit (IDP) or official translation (if a licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.

An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licences are only accepted in the issuing state. If you're travelling interstate you must present a physical (plastic) drivers licence.

What is the age requirement to rent a car at Queenstown Airport?

The minimum age to drive a vehicle with Avis is 21 years of age. All drivers must hold a current, full and valid driver's licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.

Can I rent a car at Queenstown Airport and return it to a different location?

You can amend your booking online by clicking on this link and following the prompts or on our mobile app. If you have trouble amending your booking online please contact the location you collected the vehicle from to make amendments.

Can I rent ski racks, snowboard racks and snow chains?

At Avis, we have a range of ski accessories that can be added to your rental. Available from select locations refer to the recommended extras and equipment tab on step 3 of the booking process for further information.

Does Queenstown have an international airport?

Queenstown Airport is primarily domestic. However, a selection of New Zealand and Australian airlines fly to cities throughout Australia as well as major domestic destinations. If you want to take an international flight that goes further afield, you’ll need to fly with Air New Zealand Link to either Wellington or Auckland and connect with an international carrier there.

How far is Queenstown City Centre from Queenstown Airport?

Queenstown City Centre is about 10 kms away from Queenstown Airport. Depending on the time of day, your journey will last between 15 and 20 minutes.

Driving in Queenstown

Driving in the city and surrounding region is fairly easy, as long as you have the right vehicle. Lots of people prefer SUVs and 4WDs in this part of the South Island, especially if you plan on heading to the mountains. Local speed limits range from 50 km/h in urban areas to 110 km/h on highways, and road congestion varies depending on the season. If you're looking for a service station near the airport, you will find multiple examples on Frankton Road, including a BP and Mobil near the airport on the corner of Kawarau Road.

Explore Queenstown

Queenstown is a picturesque city full of many attractions, which are found both within and beyond the city limits. As the primary jewel in the South Island's tourism crown, this popular city brings in tourists from all over the world. Queenstown is famous as an adventure-lovers paradise, and some of the biggest highlights include bungee jumping, white water rafting, jet boating, and helicopter rides. There are also lots of great skiing on offer, including many great runs at Coronet Peak and The Remarkables. Whether you want EV hire, ute rental, mini bus rental, or truck rental to explore Queenstown, Avis has the solution.

Renter Requirements

Optional Coverages

Excess Options

Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduce the standard excess.

reduces the standard excess. Please click here for further information.


Credit Card Policies

Avis accepted cards include; Visa, MasterCard, American Express and an Avis Charge Card. At the start of your rental, a physical credit and or a debit card must be presented. Your card must show your name, signature and card number, with applicable logo. The cardholder must be the renter and present when collecting the vehicle.

Avis does not accept, bank cards worded cardholder, nor accepts prepaid or reloadable store value cards, travel money cards and EFTPOS cards. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave.

At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Credit card and or debit cards are subject to a card transaction fee of 2.53% for Visa and MasterCard and American Express 3.57% (including GST) at time of pick-up and payment.

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.


Debit Card Policies

Please see Credit Card Policies


Drivers License

The Driver must (i) hold a full, current and valid driving licence appropriate for the vehicle class while they are using the vehicle. (not being a learner’s, provisional or Pink licence) and (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet).

New Zealand issued Pink licences will state the words Limited, Alcohol Interlock or Zero Alcohol Limit on them. Avis will not rent to a Pink licenced customer.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licence from Australia are not accepted. You must present a physical (plastic) drivers licence.

Chinese licences are acceptable as long as they are also accompanied with a full English translation from an approved translator. This also includes a notary translation done in China.


Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Drivers

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee.

For further information, view our Additional Driver policy here.


Additional Fees

Extensions or late returns result in additional charges.


Age Requirements

The minimum age to rent a vehicle is 21 years of age. A Young Driver Surcharge may apply.


Cancellations

You may cancel your booking at any time by calling reservations or managing your booking online.

 

For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.
  • For 'Pay at Counter' reservations, no cancellation and or no show fee applies

 


Estimated Totals


Fuel Policy

To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection. Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee. 

 


Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Counter booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the New Zealand Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Multi Island Hires

Customers travelling between the North and South Islands are permitted to take Avis rental vehicles on the Inter-Island ferries across Cook Strait.

  • It is the customer's responsibility to book vehicle and passenger ferry tickets
  • A minimum hire period may apply
  • Rental can start and finish at any Avis location in NZ (subject to vehicle availability)

We recommend that our customers book the ferry crossing at their earliest convenience to secure the desired crossing date.

 

Further information and details may be found here.


Pre-Authorisations

At the start of your rental, a pre-authorisation will be placed on your credit/debit card for the total estimated rental charges.
A pre-authorisation holds an amount of money on your credit/debit card. Once a pre-authorisation has been held, you will not be able to use that money. You must have sufficient funds to cover the total estimated rental charges and the card be in your name.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.
Customers who prepay or who use the Pay Now option, an additional pre-authorisation of up to $200 at time of pick up will apply.


Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.


Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s), the amount of time you rent for and the type of vehicle you request.

During the year, Avis offer discounted relocation rates. Relocation rates can range from $1.00 to $30.00 NZD per day.
While Avis will endeavour to provide you the vehicle group selected, you may be required to drive another vehicle due to operational requirements.
Changes to returning the vehicle to a different location other than what you select will result in the reservation being recalculated at the prevailing daily rate which will be significantly higher than the advertised price. 
Any applicable one way fee or other charges will apply.

Unless stated otherwise, the price also includes all costs you must pay - for example, GST and any Airport or Wharf fees.


Rental Qualification Policy

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.  https://www.avis.co.nz/en/rental-qualification-policy


Rental Terms and Conditions


Travel Into Other Countries

Vehicles are not permitted to leave New Zealand.