Car & 4WD Rental Auckland Airport

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Auckland Airport (AKL)

Address:

Terminal Building,
(North Island), Auckland, 2022, New Zealand

Phone:

(64) 9-256-8366

Hours of Operation:

Sun - Sat 5:00 AM - 1:30 AM

Location Information
General Directions
COUNTER: Domestic: Ground floor of car park, opposite the terminal. International: Exit door 8 and follow signs for rental cars.

CARS: Located a short distance from office.

RETURNS: Domestic: Car park entry via Fred Ladd Way. International: Take Tom Pearce Dr towards hotels and follow signs for car rental returns.

AFTER-HOURS RETURNS: Key drop box available. Domestic: Located at parking space 189 under Budget sign. International: Located in the arrivals hall.
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Auckland Airport Car rental and Location details

Our Car Hire Fleet

Cars

Are you looking for a car rental at Auckland Airport? Avis has everything you need, from standard passenger vehicles to 4WD hire, electric car hire, and a growing commercial fleet. All vehicles are regularly maintained and kept in tip-top condition, and special discounts are available throughout the year. We provide car hire at Auckland Airport, van hire at Auckland Airport, mini van hire at Auckland Airport, and so much more.

Whether you're travelling for work or looking for adventure, we would love to be part of your Auckland experience.

Commercial Vehicle Hire - Ute - Van - Truck - Bus

If you're looking for ute hire at Auckland Airport, van rental at Auckland Airport, or truck hire at Auckland Airport, Avis has the solution. Our commercial fleet is large and growing all the time, so you'll always find exactly what you need. We understand the demands placed on the commercial sector, which is why our cars are kept in perfect working condition. At Avis, we offer competitive everyday prices and long-term car rental discounts. Whether you need ute rental, mini bus hire, or bus hire at Auckland Airport, we are the trusted ute-van-truck-bus rental company.

Our Car Rental Deals & Offers

At Avis, we want to ensure our Auckland Airport car rental services are available to everyone.

Whether you’re planning to spend an extended period exploring the city or simply need transportation to explore the city centre, our long-term car rentals are a great option. Additionally, to help you save money on your car hire, we recommend searching for our car rental deals.

FAQs

How much does it cost to rent a car at Auckland Airport?

If you're looking for affordable mini bus rental, bus rental, or SUV hire, you've come to the right place. We provide cost-effective solutions for locals and visitors, with great car rental deals available for all makes and models. Final costs depend on numerous factors, with current prices listed on our website or through our customer support team. The type of vehicle you hire has a big influence on price, as does the rental period, insurance coverage, and drop-off location. Whether you need SUV rental, EV rental, or truck rental at Auckland Airport, our prices are sure to make you smile.

What are the opening hours for the Auckland Airport station?

At Avis, our airport branches are designed to be accessible. Just like in other cities and towns across Australia and New Zealand, the Auckland Airport counter is easy to find and is open throughout the week. Whether you want EV hire, SUV rental, or bus hire, we want to make your life easier. Auckland Airport is the busiest airport in Aotearoa, and we keep this counter open for extended hours every single day. Current opening hours are 7 days a week from 5:00 AM to 1:30 AM, which means we're closed for just 3½ hours each day.

Do I need a New Zealand driving license to rent a car at Auckland Airport?

The Driver must (i) hold a full, current and valid driving licence (not being a learners licence or provisional licence), (ii) have an International Driving Permit (IDP) or official translation (if a licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.

An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licences are only accepted in the issuing state. If you're travelling interstate you must present a physical (plastic) drivers licence.

What is the age requirement to rent a car at Auckland Airport?

The minimum age to drive a vehicle with Avis is 21 years of age. All drivers must hold a current, full and valid driver's licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.

Can I rent a car at Auckland Airport and return it to a different location?

You can amend your booking online by clicking on this link and following the prompts or on our mobile app. If you have trouble amending your booking online please contact the location you collected the vehicle from to make amendments.

Is Auckland Airport 24 hours?

The International Terminal at Auckland Airport is open 24 hours a day. However, the Domestic Terminal’s opening hours are between 4.30 am to 11 pm on weekdays and 5 am to 11 pm at the weekend.

Can I rent ski racks, snowboard racks and snow chains?

At Avis, we have a range of ski accessories that can be added to your rental. Available from select locations refer to the recommended extras and equipment tab on step 3 of the booking process for further information.

How far is the city centre from Auckland Airport?

Auckland City Centre is about 20.5 km away from Auckland Airport. Depending on the time of day, your journey will last between 20 and 25 minutes.

Driving in Auckland

Driving around Auckland is easy, with the city enjoying great road infrastructure and well-signposted routes. Our Auckland Airport counter is located 20 km south of our Downtown office, and all of our cars can be picked up or dropped off from either location. If you're looking for a service station near Auckland Airport, there are lots to choose from. There's a Mobil on Massey Road, a Z on Tom Pearce Drive, and Waitomo Petroleum on Richard Pearse Drive. When driving in Auckland, it's important to be aware of speed limits, which vary widely from 10 km/h to 110 km/h.

Explore Auckland

Auckland is a vibrant modern city surrounded by beautiful landscapes. The city itself has many attractions, including Auckland Sky Tower, Stardome Observatory and Planetarium, and Auckland Zoo. If you're looking for natural attractions, beautiful Rangitoto Island and the Waitakere Ranges are also located nearby. If you get a car or 4WD rental at Auckland Airport, you can head beyond the city and explore everything the North Island has to offer. Auckland is surrounded by volcanic islands, picturesque beaches, and majestic scenery in every direction, so it's hard to make a wrong turn. Whether you're looking for electric car rental, mini van rental, or standard car rental at Auckland Airport, Avis is excited to be part of your journey.

Renter Requirements

Prepay Terms

Pay Now Terms & Conditions

Booking Conditions

  • At time of pick-up, location specific rental qualification rules apply to your rental. You must also agree to the rental terms and conditions (Rental Agreement) unless you are an Avis Preferred member and have opted into the master rental agreement. You must comply with our Rental Requirements. The full name on the reservation must match the name of the person collecting the vehicle as validated on their drivers license and credit/debit card. If the names do not match, it may be deemed by Avis as a non-permissible change to your Pay Now reservation and Avis may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Pay now and Pay at Location

  • With Pay Now bookings, you pay for the rental period and optional extras when you book. Not all optional extras are capable of being pre-paid. Any optional extras that have been pre-booked but that cannot be pre-paid will be designated as Pay at Location and the conditions regarding Pay at Location may apply.
  • Additional charges may apply at the end of the rental period and must be paid at the relevant location (e.g. fuel charges and extending your rental period, however, we cannot guarantee that your pre-paid daily car rate will apply).
  • Pre-authorizations:

    At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorization of up to $200 NZD.  You must use an approved payment card that is in your name and has enough funds available.

    • A pre-authorization holds an amount of money in your account.  Once a pre-authorization has been held, you will not be able to use that money.
    • At the end of your rental, the final payment amount will be processed and if applicable, the unused portion will be released.  Depending on your bank, the money is usually released within 7-10 working days.  Avis will not be held responsible for any overdraft. 

Changing your booking - all booking types

  • You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details and new amount to be paid to your email address provided.
  • If you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the New Zealand Consumer Law.

Cancellations - all booking types

  • You may cancel your booking at any time before the day you are due to collect your vehicle by calling reservations or managing your booking online (if available).
  • Depending on when you cancel, you will be charged a cancellation fee or no-show fee.
  • You should retain your reservation confirmation number, as it is necessary for any modifications and cancellations. Modifications or Cancellations to your prepay reservation must be made on Avis.co.nz or by calling reservations.
  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST and fees. Additional card fees may apply.

Payment Methods

  • Avis generally accepted credit cards include Visa, MasterCard and American Express. However, some locations may not accept all card types. Card transaction fees may apply please refer to the card transaction fee terms and conditions for more information.
  • Debit cards are not accepted at some Avis locations and are not a recommended form of prepayment.
  • Debit cards or cash may be used at the end of the rental period for payment of additional charges.
  • Coupons may be applied to Pay Now rentals. Vouchers or Avis rental certificates cannot be used in conjunction with a Pay Now reservation.
  • Gift Cards (Avis or any other) are not allowed on Pay Now reservations.

Rates

  • Your quoted rental rate is based on the exact parameters (locations, dates, etc.) of your particular rental. Any change to your confirmed reservation may result in a different rate being charged.
  • Your total rental rate is calculated based on the information provided at time of reservation.
  • Extensions or late returns may result in additional charges. These additional charges are set out in the standard terms and conditions of rental, which can be downloaded via the Avis website.

Rental Requirements

  • You must bring your reservation number or booking confirmation email with you.  This will help the location find your details so you can get on your way as quickly as possible. Your total rental rate is calculated based on the information provided at time of reservation.
  • We may refuse to allow any driver to drive the vehicle who: (i) does not hold a valid and current driving licence in the country of rental for the entire rental period, (ii) has not brought an international driving licence or official translation (if applicable), (iii) has not held their licence for the minimum period required by the rental location, (iv) has driving related convictions, or (v) who does not meet our identity, security, driving licence or credit checks.
  • The rental location may refuse to rent the vehicle if you or the person making payment fails any of the checks and this leads us to believe that you, the person making any payment for the vehicle, the driver or any additional driver results in the rental being deemed high risk.

Privacy
The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.


Optional Coverages

Excess Options

Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduce the standard excess.

reduces the standard excess. Please click here for further information.


Credit Card Policies

Avis accepted cards include; Visa, MasterCard, American Express and an Avis Charge Card. At the start of your rental, a physical credit and or a debit card must be presented. Your card must show your name, signature and card number, with applicable logo. The cardholder must be the renter and present when collecting the vehicle.

Avis does not accept, bank cards worded cardholder, nor accepts prepaid or reloadable store value cards, travel money cards and EFTPOS cards. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave.

At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Credit card and or debit cards are subject to a card transaction fee of 2.53% for Visa and MasterCard and American Express 3.57% (including GST) at time of pick-up and payment.

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.


Debit Card Policies

Please see Credit Card Policies


Drivers License

The Driver must (i) hold a full, current and valid driving licence appropriate for the vehicle class while they are using the vehicle. (not being a learner’s, provisional or Pink licence) and (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet).

New Zealand issued Pink licences will state the words Limited, Alcohol Interlock or Zero Alcohol Limit on them. Avis will not rent to a Pink licenced customer.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licence from Australia are not accepted. You must present a physical (plastic) drivers licence.

Chinese licences are acceptable as long as they are also accompanied with a full English translation from an approved translator. This also includes a notary translation done in China.


Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Drivers

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee.

For further information, view our Additional Driver policy here.


Additional Fees

Extensions or late returns result in additional charges.


Age Requirements

The minimum age to rent a vehicle is 21 years of age. A Young Driver Surcharge may apply.


Cancellations

You may cancel your booking at any time by calling reservations or managing your booking online.

 

For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.
  • For 'Pay at Counter' reservations, no cancellation and or no show fee applies

 


Estimated Totals


Fuel Policy

To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection. Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee. 

 


Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Counter booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the New Zealand Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Multi Island Hires

Customers travelling between the North and South Islands are permitted to take Avis rental vehicles on the Inter-Island ferries across Cook Strait.

  • It is the customer's responsibility to book vehicle and passenger ferry tickets
  • A minimum hire period may apply
  • Rental can start and finish at any Avis location in NZ (subject to vehicle availability)

We recommend that our customers book the ferry crossing at their earliest convenience to secure the desired crossing date.

 

Further information and details may be found here.


Pre-Authorisations

At the start of your rental, a pre-authorisation will be placed on your credit/debit card for the total estimated rental charges.
A pre-authorisation holds an amount of money on your credit/debit card. Once a pre-authorisation has been held, you will not be able to use that money. You must have sufficient funds to cover the total estimated rental charges and the card be in your name.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.
Customers who prepay or who use the Pay Now option, an additional pre-authorisation of up to $200 at time of pick up will apply.


Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.


Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s), the amount of time you rent for and the type of vehicle you request.

During the year, Avis offer discounted relocation rates. Relocation rates can range from $1.00 to $30.00 NZD per day.
While Avis will endeavour to provide you the vehicle group selected, you may be required to drive another vehicle due to operational requirements.
Changes to returning the vehicle to a different location other than what you select will result in the reservation being recalculated at the prevailing daily rate which will be significantly higher than the advertised price. 
Any applicable one way fee or other charges will apply.

Unless stated otherwise, the price also includes all costs you must pay - for example, GST and any Airport or Wharf fees.


Rental Qualification Policy

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.  https://www.avis.co.nz/en/rental-qualification-policy


Travel Into Other Countries

Vehicles are not permitted to leave New Zealand.