The applicable Terms and Conditions will vary by location. Be sure to check the bottom of your reservation confirmation for the specific Terms and Conditions for that location and reservation.

Please review our standard Avis Rental Terms & Conditions.

Yes, Avis have a range of vans and utes for hire.

Please check our Fleet guide for further details.

Call our rental reservations team at 0800-655-111 to make a booking.

Avis does not require a deposit when making a reservation.

You do not need a credit card to make a reservation with Avis. However, a valid credit card must be presented at the time of rental.

Please Note:

Avis accepts the following credit/charge cards as credit identification at the time of rental:

  • Avis
  • American Express
  • Diners Club
  • Mastercard
  • Visa

Avis charges a card transaction fee for all rentals in New Zealand where a debit card or credit card is used for payment of the rental. This fee is calculated on the total rental charges including GST and will be added to the invoice amount. 

The fee calculation is 2.2% on Visa and Mastercard credit and debit cards and 3.1% on American Express and Diners Club cards. 

Airport and Wharf fees are not included in the calculation of the card transaction fee. If the rental takes place at a location that is subject to an Airport or Wharf fee, the final card transaction fee will be less than 2.2% of the total invoice value for Visa and Mastercard transactions and less than 3.1% of the total invoice value for American Express and Diners Club. The card transaction fee is subject to GST.

Debit cards are accepted provided that the card displays the Visa or Mastercard logo, has been issued by a bank, has the customer's name and card number on the card, and funds are being debited from a cheque/current account.

Prepaid and Reloadable Debit cards and gift cards, as well as Travel cards and EFTPOS cards are not accepted.

No, you are not permitted to take a rental vehicle across Cook Strait.

If you are travelling between North and South Islands you must leave your vehicle at either the Wellington or Picton inter-island ferry terminal. Another rental vehicle can then be collected from the Avis ferry terminal location at your destination.

If you collect a car from a rental location on one island and leave the vehicle at a rental location on the other island, without Avis authorisation, you will be charged an automatic relocation fee of NZD$450.00 (inc. GST).

All inter-island reservations must be advised well in advance to ensure a replacement vehicle is available at your destination. For full details on how to arrange a multi-island rental, please visit Avis Multi-Island Hires.

No, you do not require a Wizard® Number to make a reservation.

Enter your Avis Worldwide Discount (AWD) number in the field labeled "Avis Worldwide Discount" (AWD) or "Rate Code", found on the homepage, or during the first step of the reservation process. We'll use the AWD number you enter to calculate your rental rate and benefits.

Debit cards are accepted provided that the card displays the Visa or Mastercard logo, has been issued by a bank and has the customer's name and card number on the card, and the funds are being debited from a cheque/current account.

Prepaid and Reloadable Debit cards and gift cards, as well as Travel cards and EFTPOS cards are not accepted.

Avis charges a card transaction fee for all rentals in New Zealand where a debit card or credit card is used for payment of the rental. This fee is calculated on the total rental charges including GST and will be added to the invoice amount. 

The fee calculation is 2.2% on Visa and Mastercard credit and debit cards and 3.1% on American Express and Diners Club cards. 

Airport and Wharf fees are not included in the calculation of the card transaction fee. If the rental takes place at a location that is subject to an Airport or Wharf fee, the final card transaction fee will be less than 2.2% of the total invoice value for Visa and Mastercard transactions and less than 3.1% of the total invoice value for American Express and Diners Club. The card transaction fee is subject to GST.

Select View/Modify/Cancel from the Reservations tab at the top of the page.

Enter your Last Name and your Reservation Confirmation Number and click the Find Reservation button.

On the next page, select the Modify link listed next to your found reservation.

You will then be able to modify specific information including your selected Rental Options, Personal Information, etc. for that reservation.

Please remember that a change in your reservation could result in a rate change. To modify your time and place or vehicle class, click the Modify buttons next to those sections.

For those customers that have registered on avis.co.nz and have an Avis profile, you can log in and easily manage your upcoming reservations from your My Activity page.

Select View/Modify/Cancel from the Reservations tab at the top of the page.

Enter your Last Name and your Reservation Confirmation Number and click the Find Reservation button.

You will then be able to view reservation information including your selected Rental Options, Personal Information, etc. for that reservation.

For those customers that have registered on avis.co.nz and have an Avis profile, you can log inand easily view your upcoming reservations from your My Activity page.

Select View/Modify/Cancel from the Reservations tab at the top of the page.

Enter your Last Name and your Reservation Confirmation Number and click the Find Reservation button.

On the next page, select the Cancel link listed next to your found reservation. Enter your email address and click the 'Cancel Reservation' button.

We will confirm your reservation has been cancelled, and send a cancellation confirmation email to the email address provided.

For those customers that have registered on avis.co.nz and have an Avis profile, you can log inand easily cancel your upcoming reservations from your My Activity page.

If your reservation is cancelled in advance, no cancellation fee will be assessed. In certain cases and with certain rates or vehicle groups, a cancellation fee may apply if an unwanted reservation is not cancelled at least 48 hours prior to the reserved pick-up time, or if the customer fails to pick up the vehicle. To avoid this fee, please cancel at least 48 hours in advance.

Reservations may be cancelled online, or by calling 0800 655 111 (Toll-free within NZ) or + 64 9 526 2847, or through your travel agent.

Please note that any changes to your rental are subject to vehicle availability and will impact your rate.

If you realise you need to extend your reservation before picking up your vehicle, please modify your reservation online or by calling our Reservation Center at 0800 655 111 (Toll-free within NZ) or +64 9 526 2847.

Generally, "weekend rates" apply on rentals beginning on a Thursday, and require the vehicle to be returned by 11:59 pm (one minute before midnight) on the following Monday.

If the vehicle is returned later than the time specified, the weekend rate will not apply to the rental and the entire rental will be charged at the applicable rate.

Please ensure you read the Terms & Conditions before booking.

For the latest weekend specials, check out our Avis Rental Deals.

Most Avis rental rates include either unlimited kilometres or a pre-designated number of included kilometres per day/week/month as part of the rate structure. If you exceed the number of pre-designated kilometres, a per kilometre charge will apply for the additional kilometres driven. If there is a kilometre allowance as well as an additional kilometre charge, you will be advised at the time you request your rate information. It will also be shown on your rental document.

A minimum charge of one rental day (24 hours starting at the time of rental) applies to rentals returned in less than 24 hours. For other rates, specific minimum rental periods may apply. In some cases, the minimum length of rental may be a specified period of time for the selected rate to apply. In other cases, a rate may have a minimum charge, which applies even if the car is returned early.

You will need to know your rental dates, pick up location and time, drop off location and time, the type of car you would like, and flight number details (if applicable).

Please Note: If you belong to the Air New Zealand Airpoints or Fly Buys loyalty programmes, make sure you have your membership number with you as you may be able to earn points on your rental.

Avis offers special monthly rates for rentals lasting for more than 30 days. For more details, see Avis Flex - Long Term Car Hire.

Yes, you can obtain a rental quotation and check availability without making a reservation.

Using this website, simply complete the first three steps of the reservations process stopping at the page titled 'Confirm Rate'. At this point you will see the 'Estimated Total' for the rental details entered.

If you are happy with the quote and wish to make a reservation, simply click the 'Continue' button to confirm the requested details.

At the end of the reservation process you will see a 'Reservation Confirmation' page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation.

You can also obtain a quote from Avis Reservations on 0800 655 111 (Toll-free within NZ) or +64 9 526 2847.

If you have an upgrade certificate, it is best to advise us at the time of booking so that the location can do its best to have a suitable vehicle available. You can also present the certificate at the time of rental, but there is no guarantee a larger vehicle will be available.

Please Note: All upgrades are subject to availability at the time of rental.

Rates are based on the length of time the vehicle is rented (day, week or month) and the kilometre allowance, if any, associated with the rate.Time-and-kilometre charges are included in the base quoted rate.

All taxes, fees, surcharges and optional products are extra and are not included in time-and-kilometre charges.

During peak periods of demand, such as holiday periods or special events, certain rates or car groups at certain locations may not be available for reservation or rental.

Please check for details by calling 0800 655 111 (Toll-free within NZ) or +64 9 526 2847.

Avis requires that each renter and any additional drivers meet the Avis minimum age requirement, present a full and valid driver's license, and present a valid Avis-honoured credit card at the time of rental.

The renter must present a valid credit card and a current, full, and valid drivers licence in their own name.

Any additional drivers must also be present at the time of rental and provide a current, full, and valid drivers licence.

If you have any coupons, prepaid vouchers, discount or upgrade certificates, or Avis Worldwide Discount numbers, they must also be presented at the time of rental.

When you collect the rental vehicle you will need to sign a Rental Agreement which details your personal information, payment method, insurance coverages and rental preferences.

The standard Rental Agreement is used for individual rentals and is signed prior to picking up your rental car.

A Master Rental Agreement is signed when you join Avis Preferred. The Master Rental Agreement details customer information, preferred payment method, insurance coverages, and rental preferences.

The Master Rental Agreement is then used on all future reservations and allows for faster handling of your requests without having a rental agreement signed on each rental.

You will need to present a valid credit card when you collect the vehicle. At the same time a 'security hold' for the 'Estimated Total' value of the rental will be placed on the credit card account provided.

The card holder will not have access to these funds until billing is finalised at the completion of the rental.

For security purposes the credit card used for payment of the rental must be in the renters name and embossed on the front of the card. The renter's signature must appear on the back of the card.

Avis accepts the following credit/charge cards as credit identification at the time of rental:

 

  • Avis
  • American Express
  • Diners Club
  • Mastercard
  • Visa

 

Debit cards are accepted provided that the card displays the Visa or Mastercard logo, has been issued by a bank and has the customer's name and card number on the card, and funds are debited from a cheque/current account.

Prepaid and Reloadable Debit cards or gift cards, as well as Travel cards and EFTPOS cards are not accepted.

Your travel agency can sell you a prepaid voucher that you can use to pay for rentals at various locations within New Zealand. However, you may also be asked to show a credit card as well as a current, full, and valid driver's licence, even though you have a voucher.

Avis locations in New Zealand can accept cash, travellers cheques,money orders and personal cheques as payment, but these must be issued in New Zealand Dollars and can only be used when you return the vehicle. When you start your rental a valid and accepted credit or debit card must be presented as credit identification.

 

Avis accepts the following credit/charge cards as credit identification at the time of rental:

  • Avis
  • American Express
  • Diners Club
  • Mastercard
  • Visa

Please Note: Debit Cards are accepted provided that the card displays the Visa or Mastercard logo, has been issued by a bank, has the customer's name and card number on the card, and the funds are being debited from a cheque/current account.

Prepaid and Reloadable Debit cards and gift cards, as well as Travel cards and EFTPOS cards are not accepted.

International visitors who have a prepaid voucher can pay cash up front for any insurance excess or optional extras (e.g. Excess Reduction, GPS, Child Safety Seats, Roadside Safety Net etc.), and upon return of the vehicle for any miscellaneous charges (e.g. fuel, additional rental hours or days, one-way fees etc.).

A location shows vehicles as "On Request" when there is limited availablity for certain vehicles.

To book an On Request vehicle, please call the Rental Location with your enquiry.

Rental car pricing is like airline pricing - if you travel at off-peak times or make a reservation seven or more days in advance, you often get a better deal.

Avis also run regular special offers using coupon codes and to take advantage of the promotional offer you need to quote the coupon number at the time of booking or rental.

Before booking, please be sure to check the terms and conditions of the coupon to see if they fit your rental requirements.

View the latest Avis Car Rental Deals.

There are a number of factors that influence rental rates including the cost of vehicles, specific location prices and fees, labour costs, special taxes and fleet availability.

Rental rates may also vary depending on when and where you rent.

Daily Rates are based on a 24-hour rental period and have a one-day minimum charge even if the car is returned in less than 24 hours.

Weekly Rates are available for rentals of more than 6 days but less than 28 days.

Weekend Rates normally apply to rentals beginning after noon on Thursday and require the car to be returned by 11:59 PM on the following Monday. If the vehicle is returned later than the time specified, then the weekend rate will not apply to the rental.

Please Note: Many weekend rates require that the vehicle be kept over a Saturday night in order to be eligible for weekend rates.

In addition to time and kilometre charges and government taxes, an airport or port / wharf fee may apply to rentals commencing from or terminating at airport, railway station, and/or port side locations.

Any applicable fees will be quoted on your reservation.

Please Note: The airport / port fees are levied by the airport or port authorities and Avis collects these on behalf of the authority concerned.

Avis may charge renters an extra drop-off fee for cars picked up at one location and returned to another, and sometimes impose a fee for additional kilometres.

Customers interested in a one-way rental should specifically ask if there are any drop-off fees or charges for additional mileage and what locations are authorised for such rental car returns.

Occasionally there are one-way relocation deals available from selected locations and these do not incur additional costs. To find out whether there is a relocation deal available that meets your requirements simply ask at the time of booking or view our latest Rental Car Special Offers.

Standard Motor Vehicle Insurance (called Loss Damage Waiver or LDW) is mandatory and included in the rate. This limits the renter's financial responsibility for loss or damage to the Avis vehicle (if you comply with the Avis Rental Agreement Terms & Conditions).

In New Zealand, if your vehicle suffers or causes damage an excess normally applies. The standard excess in most cases is NZ$3000 + GST for cars and NZ$3750 + GST for SUVs.

Avis, where permitted, also offer additional optional coverages for Personal Accident Insurance (PAI), Personal Effects and Baggage Insurance (PEB), and Excess Reduction (ER).