Managing your Avis Preferred Profile
Managing your Avis Preferred Profile

Avis Preferred is our complimentary membership program which gives you priority service benefits around the world and our smoothest car rental experience possible. 

Find out more about the Avis Preferred program and benefits here.

We recommend you start with the Avis App, it’s the smoothest way to join Avis Preferred.

1. Download the “Avis Car Rental" App from Google Play or the App Store.
2. Follow the prompts on the Avis App sign-in screen to JOIN AVIS PREFERRED.

You can also JOIN ONLINE HERE.

An Avis Wizard number is a unique customer number that is given to you that enables you to store your travel preferences online.

Having a Wizard number allows you to easily make reservations, view, modify, cancel and get a receipt with ease.

You are in control of your profile and can easily make amendments online. After logging in you can follow the prompts to make amendments. If you need further assistance, you can email our database team at database@avis.co.nz to request the change.

You will be sent your Avis Wizard number on email when you first join Avis Preferred membership program.

If you have forgotten your Wizard/Preferred number you can enter your details on our Forgot Username page or email our database team at database@avis.co.nz for further assistance. 

Resetting your password is easy. Just click here and follow the prompts.

As part of our environmental effort, we will no longer be issuing physical Avis Preferred membership cards. You are still required to include your Avis Wizard number with each booking, to receive Avis Preferred priority service. Should you require assistance in finding your Wizard number, please refer to ‘How can I find my Avis Wizard Number?’ above.

There are 2 different scenarios in which you may receive this message:

1. Your profile was created as part of a corporate arrangement, at a location or by a third party. You’ve never created a password so you need to complete this last step. Please click here and follow the prompts to create your password.
2. You’re attempting to login with a corporate chargeback account and It’s currently not possible to login with this account type. To book, enter the Wizard number and drivers’ surname, in the Avis Wizard Number section of the booing engine. If you have a chargeback account and need to update any details, including the credit card, please contact salessupport@abgroup.co.nz.

If you’re unsure about your profile type, please contact our database team at database@avis.co.nz.

You can delete your account through filling the Preferred/Wizard Profile Update form with all of the relevant details and requesting to delete your account in the ‘Your Feedback’ section. Submit the form and a Database agent will assist to cancel your account.