Roadside Assistance Coverages: True Peace of Mind

Mechanical Breakdown Assistance is included in all rates which provides coverage in case the vehicle suffers a mechanical fault. However we want you to enjoy your driving experience to the fullest – without worrying about what happens if something goes wrong. Take advantage of our Roadside Assistance (RSN) or Roadside Assistance Plus (RSP) products to ensure you’re covered and discover true peace of mind.

Incident	Roadside Assistance	Roadside Assistance Plus
Call out fees (min $205) as a result of non-mechanical, customer at fault roadside assistance support
Up to $20 fuel delivery
Recovery support for vehicle lock-outs, vehicle unlock (e.g. keys locked inside) and the cost for lost or replacement keys
Recovery support for tyre-related incidents, e.g. change & puncture repair (not the cost for a new tyre)
Towing costs up to 100km and/or to the nearest rental location under 100km
Recovery support for jump-starts due to a flat battery
Windscreen replacement

Non-mechanical issues that are caused or contributed to by the renter will result in the renter being charged a callout fee and the costs of fixing the issue, unless you have purchased Roadside Assistance as an optional extra on your rental.

How much does Roadside Assistance and Roadside Assistance Plus cost?

Prices are inclusive of GST and subject to change without notice.

If you are not covered, you can incur a call-out fee of $205 for these non-mechanical faults.

Need Assistance Now?

If you currently have a rental and need assistance you can contact Avis assistance on 0800 652 847.