Car Rental in Brisbane Airport

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Brisbane Airport (BNE)

Address:

Terminal Building,
Eagle Farm, Brisbane, QL, Queensland, 4007, Australia

Phone:

CALL: (61) 2 9353 9000

Hours of Operation:

Sun - Fri 6:30 AM - 11:00 PM; Sat 6:30 AM - 10:00 PM

Location Information
Preferred Service
Proceed to the Preferred Service Booth in the carpark.
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Renter Requirements

Optional Coverages

Loss Damage Waiver (LDW)

Loss Damage Waiver (LDW) is included in Avis Australia rentals. LDW reduces customer liability from the full value of the Avis vehicle to the standard excess amount.

Excess Options

Excess Reduction (ER), available online or Zero Excess, available at counter in participating locations are optional coverage that further reduces the standard excess.

Please click here for further information.


Credit Card Policies

Avis generally accepted credit and debit cards include; Visa, MasterCard, American Express, Diners Club and an Avis Charge Card. However, some locations may not accept all card types.

At commencement of rental, Avis does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.

Pay Now: If the names on the credit card do not match the credit card used at Reservation, it may be deemed as a non-permissible change to your Pay Now reservation. You may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.


Debit Card Policies

See Credit Card Policy above.


Drivers License

The Driver must (i) hold a full, current and valid driving licence (not being a learners licence or provisional licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.

An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licences are only accpeted in the issuing state. If you're travelling interstate you must present a physical (plastic) drivers licence.


Public Liability and Property Damage

.


Additional Driver Policy

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.


Age Requirements

The minimum age to drive a vehicle with Avis is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.


Cancellations

You may cancel your booking at any time by calling reservations or managing your booking online.

 

For Pay Now reservations, depending on when you cancel, you may be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $82.50 AUD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $165.00 AUD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.

COVID-19 Cancellation Waiver: Until 28 February 2022, we are offering free cancellation on Pay Now Rentals when you cancel at least 24 hours in advance of rental collection.


Fuel Policy


Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Pre-Authorisations

At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.

Passenger Vehicles
Pay later reservations

  • $0 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Pay now reservations

  • $200 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Commercial Vehicles

  • Up to $400 for credit or debit card payments. Please confirm with the pickup location

A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.

At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.


Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.


Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.


Rental Qualification Policy

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.  https://www.avis.com.au/en/rental-qualification-policy


Signature Series

When renting a vehicle from the Signature Series range specific Terms and Conditions apply.

  • Debit cards are not permitted.
  • At the start of your rental, a hold will be placed on your card for the total estimated rental charges plus an additional pre-authorisation of $200 on credit card.
  • Drivers must hold a full valid drivers licence (not being a learners or provisional licence) and be over 25 years of age.
  • Local Renters - The Local Airport Qualification Form must be completed with 2 contact telephone numbers. A second form of identification will be required for your booking. You will be required to provide proof of your current address that matches your current driver¿s licence. An example of the acceptable form of ID is a current utility or phone bill.
  • Interstate one-way rentals are not permitted on Signature Series vehicles.

Travel Restrictions

Area of Use Restrictions

Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.

Where You Can and Cannot Drive the Vehicle

You and any Authorised Driver must not, unless authorised in writing by Avis drive or take the Vehicle:

  • to Gove Peninsula or any island off the coast of Australia (including, but not limited to, Kangaroo Island, Bruny Island, Fraser Island, Magnetic Island, Groote Eylandt or the Tiwi Islands)
  • to Kangaroo Island; however, if so authorised in writing by Avis, You and any Authorised Driver must not drive the Vehicle between dusk and dawn outside town limits;
  • into or out of the Northern Territory, Western Australia or Tasmania
  • In Queensland
    • on Highway No.27: beyond Chillagoe in a Westerly direction
    • on Highway No.1: beyond Normanton in a Southerly, direction and no further North than Karumba
    • beyond Cooktown to the North or Lakeland to the West and no further North than Cape Tribulation on the Coast Road
    • Or on the Coast Road from Helenvale to Cape Tribulation, or from Laura to Lakeland, unless the Vehicle is a 4 wheel drive vehicle
  • in the snow at any time and anywhere (including Tasmania)
  • above the snow line in New South Wales (being Jindabyne) or Victoria (being Bright), from the beginning of June until the end of September
  • on beaches or through streams, dams, rivers or flood waters
  • in Western Australia:
    • to any parts north of Carnarvon;
    • on the Kalumburu Road, Tanami Road, Canning Stock Route, Gunbarrel Highway and Holland Track:
    • on the Gibb River Road, Cape Leveque Road and Windjana Gorge unless the Vehicle is a 4WD Vehicle and is being driven in 4WD mode on these roads;
    • beyond 100 kilometres of the Perth city limits between dusk and dawn; or
    • outside any town or city limits between dusk and dawn.
  • in the Northern Territory:
    • on the Jim Jim Falls Road to Jim Jim Falls and Twin Falls; or
    • outside any town or city limits between dusk and dawn.
  • Airside on any airport in Australia unless You have authorisation from Avis in writing.

 

 


Car Hire at Brisbane Airport

As a destination that acts as a gateway to Queensland, Brisbane Airport welcomes thousands of visitors from New Zealand each year. If you need to hire a car at Brisbane Airport, Avis New Zealand can make your life easier.

How do you find the Avis desk at Brisbane Airport?

if you’re landing into the International Terminal head to Level 2 and you’ll find the car hire desks behind Spoon Café. Alternatively, If you’re flying into Brisbane Airport’s domestic terminal, you’ll find the car hire desks near the Qantas and Virgin Australia sections of the baggage hall.

Reaching Brisbane Airport

If you’re heading to Brisbane Airport from the city centre, you’ll need to take the M7/Airport Link Road. This route involves using a toll road, but it’s the fastest way to get there without hitting too much traffic. Follow signs for East-West Arterial Road, continue onto Airport Drive, and then take a slight left while following the signs for Brisbane Airport. This should bring you onto Moreton Drive, where you’ll start to see signs for the domestic terminal and international terminal.

Things to do near Brisbane Airport

Whether you’re in Brisbane Airport for a few days or you’re looking forward to an extended stay, you’ll never run out of things to do. Once you have your rental car, try one of the following options:

Direct Factory Outlets

If you love to save money as you shop, head to the Direct Factory Outlets. Featuring brands such as Adidas, it’s an ideal place for grabbing a fashion or homeware bargain. It’s just a 3.5 km drive from Brisbane Airport too.

Lone Pine Koala Sanctuary

No visit to the Brisbane area would be complete without stopping at Lone Pine Koala Sanctuary. As one of the few places in the world where you can hold a real koala, it isn’t to be missed. It’s a 26 km drive away from Brisbane Airport.

Brisbane River

Whether you fancy a stroll or you’re keen to enjoy a riverside cruise, Brisbane River is an idyllic location. It features some of the best views you can get of the city from the ground, as well as plenty of photo opportunities. You can reach the CBD part of Brisbane river in 14.4 km.

Places to refuel your hire car near Brisbane Airport

When you hire a car at Brisbane Airport, you’ll need to return it with a full tank of fuel. At Avis New Zealand, we have some recommendations for nearby petrol stations:

  • Coles Express at Brisbane Airport
  • BNE Service Centre at 3 Great Barrier Road
  • Shell at 1097 Nudgee Road
  • Shell at 491 Elizabeth Avenue
  • Caltex Eagle Farm at 645/647 Kingsford Smith Drive

Cars you can hire from Avis New Zealand

At Avis New Zealand, our fleet of cars to hire at Brisbane Airport is impressive. We try to cater to our diverse customer base. Whether you need a rugged SUV or a compact city car, there’s something in our fleet for you.

Key attractions near to Brisbane Airport

When you rent a car at Brisbane Airport, you’re opening yourself up to a world of exploration possibilities. Here are some of our top attraction recommendations:

  • Sea World 85.2 km 
  • Story Bridge 14.3 km 
  • Mount Coot-Tha 24.6 km 
  • Glasshouse Mountains 68.1 km 
  • Gallery of Modern Art 16 km

FAQS

How do I get from Brisbane Airport to the CBD?

To reach Brisbane’s CBD from Brisbane Airport, take the Airport Link and exit onto the M3 towards Ipswich. Keep left on the M3 until you see signs for Coronation Drive/Gold Coast, then keep right to remain on the M3. Exit to the right when you see the signs for Elizabeth Street, continue onto Elizabeth Street, and then turn right once you reach Albert Street. Once there, you’re at Brisbane’s CBD.

Are there showers in Brisbane Airport?

You can find showers in both the International and Domestic Terminal at Brisbane Airport. The showers in the International Terminal are on Level 2 behind the arrivals hall and Level 3 after security. In the Domestic Terminal, you’ll find showers on Level 2 by Gate 36 and in the Central Satellite Terminal by Gate 26.

If you need to hire a car at Brisbane Airport, come to Avis New Zealand. Browse our fleet to learn more about the different types available and book online today.