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5-STAR SAFETY
The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle. Please note these ratings are subject to change and reflect our last review.
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Car Rental in Sheraton Convention Center
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Your Rate Code cannot be used for this reservation due to following reason(s):
- Rate Code requires minimum length of 5 days
Age
Providing your age allows us to give you a more accurate rental estimate. Restrictions and fees may apply for drivers under 25.
Country of Residence
Providing your country allows us to give you a more accurate rental estimate.
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Select the Discount Code option to enter an AWD (Avis Worldwide Discount), Coupon Code or Rate Code.
We are sorry, Avis Preferred Points cannot be combined with additional offers and discounts. Only one offer can be applied per reservation. If you wish to use your Preferred Points for this reservation, please remove coupon code.
Coupon Count
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Sheraton Convention Center (C8G)
Address:
200 Convention Blvd,
San Juan,
00907,
Puerto Rico
Phone:
(1) 787-993-3633
Hours of Operation:
Mon - Sat 8:00 AM - 3:00 PM
Holiday Hours:
2025
NEW YEARS DAY
January
1
closed
Pick-up Service Available
To use our free pick-up service, call your Avis rental location directly at the location phone number listed on your reservation confirmation. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. When you call the location, be ready to provide all applicable information including precise address, exact time of pick up, and a phone number where you can be reached at that time.
Please note that an off-airport Avis location cannot pick you up at an airport that has a Avis location. In this case, either you must rent your car at the airport location, or provide your own transportation to the off-airport location where you prefer to rent
Pick-up Service Available
To use our free pick-up service, call your Avis rental location directly at the location phone number listed on your reservation confirmation. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. When you call the location, be ready to provide all applicable information including precise address, exact time of pick up, and a phone number where you can be reached at that time.
Please note that an off-airport Avis location cannot pick you up at an airport that has a Avis location. In this case, either you must rent your car at the airport location, or provide your own transportation to the off-airport location where you prefer to rent
Renter Requirements
TEST Doc April 20
Cash
Optional Coverages
Collision Damage Waiver (CDW) is optional (taxable)
If Collision Damage Waiver is not purchased, the customer will be liable for the full value of the Avis vehicle. With the purchase of CDW, the customer's liability is reduced to an amount ranging from USD $500 to USD $1,000 depending on the car group rented.
Theft Protection (TP) is included with the purchase of CDW
Global insurance coverages are always subject to change. Please verify at time of rental.
Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess. Just ask at the Avis rental desk when you collect your car.
Credit Card Policies
Avis accepts the Avis Charge Card, Air Plus, American Express, Diner's Club Int'l., Discover, MasterCard and Visa.
You may be subject to a credit check or present additional identification. Acceptable forms of additional identification are: Valid passport or travel visa, military identification, birth certificate, marriage license, ATM card with customer name printed on face of card, health care identification card with customer’s name printed on face of card or company/college/university identification with a photograph. In some cases, you may be required to present an alternate credit card.
Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Additional Charge Card Hold:
The authorization hold for credit cards and debit cards (at participating locations) will be the estimated rental charges plus $200.00. If the customer prepaid the rental, the authorization hold will be $250.00.
Debit Card Policies
This location does accept bank debit cards with the MasterCard or Visa logo at the time of rental if you are at least 25 years of age. You will be subject to a credit check to determine creditworthiness.
Avis reserves the right, in its sole discretion, to seek a Debit Card authorization hold in excess of the estimated rental charges. When using a debit card at Avis there may be a minimum hold of the estimated rental charges plus $300 will be placed on your account.
Upon returning the vehicle, Avis will process a release of the unused portion of the hold subject to your Bank's procedures. The hold may take up to 2 weeks to be released by your bank.
If you fail to return the vehicle as agreed, Avis will obtain additional authorizations from your account to cover the rental charges.
Avis is not responsible for any returned checks or over-drafts based on this policy.
Positive identification in addition to your driver's license may be required.
Debit, Cash or Check cards can be used at the end for payment of rental charges.
Drivers License
At the time of rentals, the driver must present a valid drivers license in the drivers name from their country of residence. Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license..
Personal Accident Insurance
Public Liability and Property Damage
Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Additional Fees
- A frequent flyer surcharge of up to $1.00 per day applies to all rentals earning frequent flyer miles, points or credits.
- Extensions or late returns may result in additional charges.
Age Requirements
Rather than requiring customers to be 25 to rent, Avis at this location now rents to customers between the ages of 21-24 with a valid credit card and driver's license. An underage surcharge may apply and will automatically be applied to the reservation. Additionally, the following restrictions also will apply for renters between the ages of 21-24: Renters of luxury cars, mini-vans, 12-passenger vans, specialty cars, full-size SUVs and premium SUVs will not be permitted.
Government Minimum Age Policy - Military (FEMA, US Postal Dept., Navy and Army) and Civilian Personnel
- Minimum age - 18 years (no underage surcharge will apply) with government travel or purchase order
- Minimum age - 21 years (no underage surcharge will apply) with no government travel or purchase order
Delivery and Collection
Ferry Crossing
Fuel Policy
Meet Late Arrival
Rental Options
- Taxes not included in the Estimated Total and will be applied at the time of rental.
- Roadside SafetyNet (RSN) service is available at all participating Avis locations in the U.S., Canada, Puerto Rico & U.S. Virgin Islands and New Zealand.
- The daily/weekly fee for the AVIS Roadside SafetyNet Option is subject to change.
- RSN covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
- Prohibited use of the vehicle will void this option.
- Rental options not selected/offered on the avis.com website can not be modified online but have been calculated in the Estimated Total.
- Taxes not included in the Estimated Total and will be applied at the time of rental.
- Modifications to these rental options must be made by contacting customer service or can be made at the rental counter.
Special Equipment
Surcharges and Additional Fees
Towing
Towing is not permitted. Vehicles cannot be used to tow or push anything. A trailer hitch cannot be installed on the vehicles.
Travel Into Other Countries
Vehicles are permitted to be driven throughout the Island. Vehicles are allowed to be returned to other locations within the same city of rental. Based on availability; One-way rentals may be allowed to other Puerto Rico cities. One-way rentals are not allowed outside of Puerto Rico. Vehicles are not allowed on ferries.
Personal Accident and Effects Insurance (PAE)