Avis Safety Pledge | Avis Car Rental

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COVID-19: Booking With Flexibility While Travelling Safely

Coronavirus (COVID-19) Information

Maintenance updates are in progress. Reservations are not affected, however, some functionality may not be available during this time.

THE AVIS SAFETY PLEDGE

The relentless commitment from all of us here at Avis to keep every one of our customers and employees safe.

WATCH THE VIDEO

THE AVIS SAFETY PLEDGE

The relentless commitment from all of us here at Avis to keep every one of our customers and employees safe.

WATCH THE VIDEO

PICKING UP YOUR VEHICLE WITH MINIMAL CONTACT

- Complete the Digital Check In before you arrive to collect your vehicle
- We use protective screens to observe social distancing protocols
- Clear social distancing floor markings at rental desks
- Hand sanitiser will be available
- Rental Agents will be wearing gloves
- Paperless rental agreements are available at most locations

View Safety Protocols

PICKING UP YOUR VEHICLE WITH MINIMAL CONTACT

View Safety Protocols

LEAVING OUR LOCATION SAFELY

- Our exit gate Agent will be wearing gloves to verify your information
- We are using disinfectants that are effective against novel pathogens, including the coronavirus responsible for COVID-19 before and after each rental
- Special attention paid to cleaning: steering wheels, dashboards, hand grips, radio dials, cup holders, centre consoles, door handles, keys, both inside and outside.

View Vehicle Protocols

LEAVING OUR LOCATION SAFELY

View Vehicle Protocols

RETURNING YOUR VEHICLE SAFELY AND SANITISING THE VEHICLE FOR THE NEXT RENTER

- Upon returning the vehicle to our location, please gather all of your belongings and exit the vehicle
- We will send your receipt to the email address on file, or you can retrieve your receipt by clicking here
- A paper receipt will be available if required. Return Agents will be wearing gloves
- Further cleaning will happen after the vehicle is moved to our cleaning stations, to ensure a thorough clean is done

View Safety Protocols

RETURNING YOUR VEHICLE SAFELY AND SANITISING THE VEHICLE FOR THE NEXT RENTER

View Safety Protocols

KEEPING OUR EMPLOYEES SAFE

- Employees are required to wash their hands frequently and have been trained on the health guidelines, including products and processes available to ensure your safety
- Employees are required to stay home if they don’t feel well

If you must travel during this time, or if you are planning future travel, we are here for you and want you to know that every one of our employees is working diligently to provide the highest levels of safety at our locations and in our vehicles.

SEE VIDEO OF OUR EMPLOYEES IN ACTION

KEEPING OUR EMPLOYEES SAFE

SEE VIDEO OF OUR EMPLOYEES IN ACTION