Car & 4WD Rental in Auckland City - CBD

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Auckland Downtown (AI1)


206 Victoria Street West,
(North Island), Auckland, 1010, New Zealand


(64) 9-379-2650

Hours of Operation:

Sun 8:00 AM - 4:30 PM; Mon - Fri 7:30 AM - 5:00 PM; Sat 8:00 AM - 4:30 PM

Location Information
After-hours Returns
Key drop on the ground floor of carpark in wall nearest staff entry office door.

Auckland City - CBD Car rental and Location details

Our Car Hire Fleet


If you need a dependable car rental in Auckland, Avis has the solution. We have multiple branches in New Zealand's biggest city, including our Auckland Downtown office. Whether you need van rental, EV hire, or car rental in the Auckland CBD, we're sure to have it. We have a great selection of passenger vehicles for locals and tourists, as well as lots of commercial models for travelling workers and business owners. You are assured of high Avis standards with every booking.

If you're looking for car hire in the Auckland CBD, van hire in Auckland City, or electric car hire and mini bus hire packages, we are here to help.

Commercial Vehicle Hire - Ute - Van - Truck - Bus

At Avis, we supply reliable vehicles to a wide customer base. Along with SUV rental, 4WD hire, and car hire in Auckland City, we also have a large commercial fleet. We have bus hire, truck rental, ute rental, mini van hire, and so much more. All of these commercial models are available from our CBD office, which is easy to access via road or on foot.

We offer competitive deals on all vehicles, including long-term discounts and flexible pick-up and drop-off locations. If you need to move equipment, inventory, or workers across the city, Avis vehicles are perfect for the job. From specialised truck hire and bus rental packages to standard workplace vehicles, we are the commercial ute-van-truck-bus rental experts.

Our Car Rental Deals & Offers

At Avis, we want to ensure our Auckland City - CBD car rental services are available to everyone.

Whether you’re planning to spend an extended period exploring the city or simply need transportation to explore the city centre, our long-term car rentals are a great option. Additionally, to help you save money on your car hire, we recommend searching for our car rental deals.


How much does it cost to rent a car in Auckland City?

Renting a car in Auckland doesn't have to be expensive when you deal with Avis. We have competitive deals on all make and models, from 4WD rental and ute hire packages to SUV hire and passenger car rental in Auckland Downtown. The exact cost of the rental depends on the vehicle selected, along with the rental period, insurance coverage, and drop-off location. For example, EV rental prices will differ from mini van rental or commercial trucks. We offer long-term car rental discounts and other great car rental deals in Auckland and across Aotearoa.

What are you supposed to do before you return a rental car to the Auckland City location?

When you return your rental car to Avis, you must do so with a full tank of fuel. We also ask that you remove all your personal belongings from the vehicle. Finally, please return the car to us in a clean state, ready for the next customer to drive.

Can I return a car to the Auckland CBD location before or after business hours?

There are select Avis locations that allow returns outside of business hours. Please contact the return location directly or contact the Avis Reservations team to check if this is possible on 0800 655 111.

Do I get a refund if I return my rental car early?

If you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment.

Can I rent a car from Avis Auckland City and drive down to the South Island?

It is not possible to take your Avis hire car on the ferry between the North and South Islands. Don’t let that put you off! Avis’ Multi Island Hire allows you to return your car on the North Island and collect a car on the South Island. Fees and restrictions apply see our multi island hire page for further details.

How far is Auckland Airport from the City Centre?

Auckland Airport is about 20.5 km away from Auckland City Centre. Depending on the time of day, your journey will last between 20 and 25 minutes.

Driving in Auckland City

Driving in Auckland is fairly straightforward, although roads can get congested during peak hours. The speed limit ranges from 10 km/h to 110 km/h, with urban areas having a default speed limit of 50 km/h unless signposted. If you want to get around Auckland in safety and style, Avis has the perfect vehicle for the job.

While parking in the Auckland CBD can be confusing for visitors, there is a large selection of commercial car parks, on-street parking, and pay-by-plate options. There are limited service stations in the CBD, with the BP on Fanshawe Street and Mobil on Quay Street providing the closest top-up options.

Explore Auckland CBD

If you're visiting Auckland for work or recreation, you're sure to have an amazing experience. Located towards the top of the north island, this city attracts millions of international visitors each year from Australia and across the world. Auckland is the largest and most vibrant city in New Zealand, and there is always something going on. Popular attractions in the CBD include Sky Tower, Auckland Museum, Albert Park, Queen Street shopping, Lynn Mall, Auckland Zoo, and Auckland Town Hall. Whether you're in town for a day or moving to Auckland for good, we can help you to explore this great city with passenger cars, mini bus rental packages, and electric car rental deals. Wherever you go and whatever you do, Avis is excited to be part of your journey.

Renter Requirements

Optional Coverages

Excess Options

Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduce the standard excess.

reduces the standard excess. Please click here for further information.

Credit Card Policies

Avis accepted cards include; Visa, MasterCard, American Express and an Avis Charge Card. At the start of your rental, a physical credit and or a debit card must be presented. Your card must show your name, signature and card number, with applicable logo. The cardholder must be the renter and present when collecting the vehicle.

Avis does not accept, bank cards worded cardholder, nor accepts prepaid or reloadable store value cards, travel money cards and EFTPOS cards. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave.

At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Credit card and or debit cards are subject to a card transaction fee of 2.53% for Visa and MasterCard and American Express 3.57% (including GST) at time of pick-up and payment.

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.

Debit Card Policies

Please see Credit Card Policies

Drivers License

The Driver must (i) hold a full, current and valid driving licence appropriate for the vehicle class while they are using the vehicle. (not being a learner’s, provisional or Pink licence) and (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet).

New Zealand issued Pink licences will state the words Limited, Alcohol Interlock or Zero Alcohol Limit on them. Avis will not rent to a Pink licenced customer.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licence from Australia are not accepted. You must present a physical (plastic) drivers licence.

Chinese licences are acceptable as long as they are also accompanied with a full English translation from an approved translator. This also includes a notary translation done in China.

Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Additional Drivers

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee.

For further information, view our Additional Driver policy here.

Additional Fees

Extensions or late returns result in additional charges.

Age Requirements

The minimum age to rent a vehicle is 21 years of age. A Young Driver Surcharge may apply.


You may cancel your booking at any time by calling reservations or managing your booking online.


For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.
  • For 'Pay at Counter' reservations, no cancellation and or no show fee applies


Estimated Totals

Estimated Total includes base rate, taxes (GST) and surcharges. If a discount coupon has been used on your reservation the discounted value will also be calculated in the Estimated Total. Optional insurance coverages, GPS, Child Safety Seats, and one-way fees will also be calculated in the total, where applicable. Items such as credit/debit card transaction fees and petrol are not included in the Estimated Total.

Fuel Policy

To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection. Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee. 


Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Counter booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the New Zealand Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Multi Island Hires

Customers travelling between the North and South Islands are permitted to take Avis rental vehicles on the Inter-Island ferries across Cook Strait.

  • It is the customer's responsibility to book vehicle and passenger ferry tickets
  • A minimum hire period may apply
  • Rental can start and finish at any Avis location in NZ (subject to vehicle availability)

We recommend that our customers book the ferry crossing at their earliest convenience to secure the desired crossing date.


Further information and details may be found here.


At the start of your rental, a pre-authorisation will be placed on your credit/debit card for the total estimated rental charges.
A pre-authorisation holds an amount of money on your credit/debit card. Once a pre-authorisation has been held, you will not be able to use that money. You must have sufficient funds to cover the total estimated rental charges and the card be in your name.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.
Customers who prepay or who use the Pay Now option, an additional pre-authorisation of up to $200 at time of pick up will apply.


The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.

Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s), the amount of time you rent for and the type of vehicle you request.

During the year, Avis offer discounted relocation rates. Relocation rates can range from $1.00 to $30.00 NZD per day.
While Avis will endeavour to provide you the vehicle group selected, you may be required to drive another vehicle due to operational requirements.
Changes to returning the vehicle to a different location other than what you select will result in the reservation being recalculated at the prevailing daily rate which will be significantly higher than the advertised price. 
Any applicable one way fee or other charges will apply.

Unless stated otherwise, the price also includes all costs you must pay - for example, GST and any Airport or Wharf fees.

Rental Qualification Policy

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.

Rental Terms and Conditions

Travel Into Other Countries

Vehicles are not permitted to leave New Zealand.