Rental Policies FAQ | Avis New Zealand

The applicable Terms and Conditions will vary by location. Be sure to check the bottom of your reservation confirmation for the specific Terms and Conditions for that location and reservation.

Please review our standard Avis Rental Terms & Conditions

To drive an Avis vehicle in New Zealand, you must hold a current full valid driver licence appropriate for the vehicle while using it.

It is mandatory that your driver licence also be in English when renting from Avis New Zealand.

All named additional drivers to must do the same and be listed on the Rental Agreement document or listed as additional drivers attached to the Rental Agreement.

If your driver licence is in any language other than English, it must be accompanied by an approved translation, such as an International Driver Permit and be produced at time of renting from Avis.

The translation must be provided by:

The following documents may also be acceptable as a translation:

  • an international driving permit – issued in accordance with a United Nations Convention on road traffic
  • a translation document issued by a Notary Public Office in China.

For licence translation services, review the New Zealand Transport Agency (NZTA) approved translators list in New Zealand.

A learner, provisional or restricted driver licence is not an accepted licence to rent a vehicle from Avis New Zealand.

The minimum age to rent an Avis vehicle in New Zealand is 21. A surcharge may apply to renters aged 21-24 years.

Age exceptions may occur where they are part of a separate contractual agreement with Avis.

Only those people whose names are recorded on the Rental Agreement can drive an Avis vehicle.

When collecting the vehicle each driver must be listed on the Rental Agreement and they must each present a full, current, and valid drivers licence at time of collection.

Additional driver forms can be completed at the time of rental or at any Avis location once the rental has started.

Yes, a valid credit card or debit card and a current, full, and valid driver's licence in the driver's name are required to rent an Avis vehicle.

We accept Visa, MasterCard, American Express and Diners Club credit and debit cards. These cards must show the customer's name, signature and card number, with the applicable logo. Prepaid and Reloadable Debit cards and gift cards, as well as Travel cards and EFTPOS cards are not accepted.

A card transaction fee of 2.2% for MasterCard and Visa and 3.1% for American Express and Diners Club applies to the total rental charges including GST (but excluding any Airport and Wharf fees and the GST on these fees) where a credit or debit card is used for payment. The card transaction fee is subject to GST.

We process a pre-authorisation for credit and debit cards for your estimated charges at the start of the rental and this may include an additional pre-authorisation of up to $200.00 NZD. This means funds to this value will not be available for your use on your card.

Pay Now rentals are also subject to an additional pre- authorisation of up to $200.00 NZD at the start of the rental.

At vehicle return, final charges will be processed after completion of the rental and if applicable, the unused portion of the pre-authorisation will be released to you by your bank. If charges are greater than the pre-authorisation you will be required to pay the difference.

Please note the pre-authorisation may take up to 7-14 business days to be released by your bank. We will not be held responsible for any overdraft fees.

Renters between the ages of 21-24 may not rent vehicles in the following car classes:

  • Luxury - Signature Series

Yes. Please refer to cost at time of booking.